Sep 18 | By Brandon Jarman
Verizon Business Digital Voice is a flexible, enterprise-level phone solution for small businesses. Get access to enterprise-quality phone tools at an affordable price, with over 30 professional calling features to help you give customers the service they deserve.
Manage your phone system anywhere with an easy-to-use online dashboard and app. Business Digital Voice also provides a secure VoIP phone system for your business.
Don’t leave your customers wondering—greet them with customizable music or announcements so they know to stay on the line if you can’t answer right away.
With Verizon Business Digital Voice, your phone system can play custom hold music to entertain callers while they wait. On-hold music can help reduce hang-ups, especially during long waiting periods.
Hold messages can help you communicate better with customers.
You can also set up customizable announcements to inform callers of promotions, special offers, or news related to your company. For example, let callers know about your business’s schedule, office hours, or special holiday hours.
You can also use your hold message to promote upcoming sales or events, such as clearance sales or community outreach initiatives.
More Business Digital Voice advanced features
| Administrator Portal | Auto Attendant | Hunt Group | My Phone Portal |
| Music on Hold | Shared Call | Unified Messaging | Visual Voicemail |
| Voicemail to Email | Voice Portal | Voicemail to Text | Administrator Portal |