At Verizon, customers come for the price but stay for the service. Find answers to frequently asked questions, tech support, and more.
Online Exclusive! Order fiber internet online and we'll waive the $99 setup charge
Online Exclusive! Order fiber internet online and we'll waive the $99 setup charge
How can Verizon help you today?
Devices in Crisis? Get Technical Support.
When turning it off and back on again doesn't do the trick, it's time to call on Verizon Tech Support. For all questions concerning your internet, phone, or TV support, call 1-800-VERIZON (or 1-800-837-4966)
Order New Service.
Changing it up isn't just for hockey players. Whether you're looking for faster internet or you want to add another service to your home, Verizon has you covered
Check My Order.
If you recently placed an order and want more information, such as order confirmation or shipping details, log in to your account and check your order status.
Fios by Verizon FAQ
Changing or Cancelling Service
How do I make changes to my services
Fios Internet is Verizon's premier internet service. You can choose a Fios package with internet speeds as fast as 50/50 Mbps or faster speeds up to 500/500 Mbps (up to 940/880 Mbps in select areas).
How do I cancel my services?
We hate to see you go! To cancel service simply call 1-844-837-2262 during business hours, Monday-Friday 8:00 am-6:00 pm (ET). Learn more.
I'm moving, how do I keep my service?
To check service availability in your new area, log into your verizon.com account and input your new Zip Code. Learn more.
Billing and Accounting Questions
How do I pay my bill?
To make a payment, either sign in to your account, visit one of our payment locations, or select Make a One-Time payment and provide the requested information without signing in. Learn more.
To retrieve your username and/or password go to verizon.com/home/myverizon and click on either Forgot my Verizon Password or Forgot my Verizon Username. Follow the prompts to retrieve it and Verizon will contact you shortly to create a new username and/or password.
